Stripe Fulfillment Policy

By making a payment through Stripe, you agree to the following terms:

Fulfillment & Delivery:
Orders are processed manually and may take time to confirm. You’ll receive an email once your order is reviewed. Check your spam/junk folder if you don’t receive it. Delivery times vary; notify us of firm deadlines at the time of order.

Returns & Refunds:
Refunds may be granted if the product is incorrect, faulty, or damaged.

Refunds will not be issued for change of mind, dislike, incorrect sizing, or customer-submitted errors (e.g., artwork or size).

Cancellations:
Once confirmed, orders are generally non-cancellable. Requests may be considered case-by-case depending on the order status.

Payments & Taxes:
We accept payment via checks, ACH, or credit cards (via Stripe; surcharges may apply). Sales tax is applied per local/state laws.

Contact:
For questions, email: questions@timberlandpromotions.com
Include your name, email, and order number (if available).